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Website is under construction for upgrading security system

For enquiry, email us at

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*Special Offer* Hello Panda Choco 50g x 80pkts

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Terms and Conditions

Online Delivery Terms & Conditions
These terms and conditions govern your purchase of goods from Meiji Seika Singapore Pte Ltd. "Meiji" through its online storefront at (the Meiji Online Shop). By using the Meiji Web site & Meiji online shop, you AGREE to be bounded by its conditions of use (set out below), LEGAL POLICY, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Meiji online shop.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

1. Out of Stock Item
  "Out of Stock" situation may occur despite our effort in keeping sufficient stocks. You shall be notified at the ordering page as updated in online purchase website. We seek your kind understanding for cases when we are unable to meet your requirements.

2. Join Meiji as Online Shop Member
  You may start to enjoy the benefits of online shopping by just signing up in Meiji Online shop. All first time online users will need sign up as members, you will be able to accumulate points starting from your next purchase. For every 100 points, it entitles $8 discount, it is unlimited to delivery charges, price discounts, so it serves as overall discount to purchases. Every $2 dollars equals to one point. The decimal points will be rounded off to the nearest. For redemption of points, the online user must at least accumulate 100 points. The point usage will automatically be reflected in the online user account which means that the total purchase amount will display the offset amount and final amount accordingly. Reward points will be awarded based on purchased amount after discount, reward points offset and excluding delivery charges. Meiji reserves the right to remove unsolicited members who violate the online user rules & regulations.

3. Delivery
  For orders above $100 based on purchase amount before discount and rewards points offset, NO DELIVERY CHARGE.
For orders less than $100, a delivery charge will be applied as follows:
$10 : for items which do not require cool TA-Q-Bin service for items like biscuits, candies and Amino Collagen will not require cool TA-Q-Bin service.
$15 : for items which require cool TA-Q-Bin service.
Cool TA-Bin service is meant for items (example: chocolates) which will melt under non cool temperature

4. Order Cut-Off Time
  Place your order before 10am daily except for weekends. All orders placed after 10am from Mondays to Fridays are counted as next working day for delivery arrangement.
As Meiji operates on five working days from Monday to Friday, for delivery on Monday, the order cut-off time is still before Friday, 10am. No cancellation of items is allowed. Additional items are added should also be processed before the cut off time in order to for the order to fall on the same working day.

5. Change of Particulars
  All online users may update their profile details under their login id in the membership panel. Please take note that any change of particulars such as address, telephone number, credit card and etc is not accepted after the users click on the checkout button to process payment as the customer details will reflect this same data at the point of transaction.

6. Delivery Arrangement & Time
  Delivery will be arranged within 3 to 7 working days or on separate advices due to unforeseen circumstances such as out of stock situation, tight delivery schedules and large order quantity, etc. You may indicate your preferred time slot at the point of transaction. For example, between 8am to 10am, between 10am to 12noon, between 12noon to 2pm or between 2pm to 4pm, between 4pm to 6pm, between 6pm to 8pm & between 8pm to 10pm.
All Goods purchased from us will only be delivered to addresses within Singapore. No delivery will be made outside Singapore or to post office boxes.

7. Receiving Party
  Please ensure that you or a family member is present during our delivery of your purchases to your stated address as per your requested delivery time frame. Meiji shall not be held responsible for all perishable and deteriorated products.

8. Payment
  All payments must be made through Credit Card via Paypal services. You will be directed to the Paypal checkout panel after you click on "Checkout with Paypal".

9. Credit Card Charge Slip
  Please ensure that the amount on the Paypal Credit Card Charge Slip and our Invoice, both attached to your delivered purchases, duly tally.

10. Invoice Cum Delivery Order
  Please call Meiji using “Contact Us” in the event that you spot that the wrong items are being delivered.

11. Product Prices
  By default, the product price shows as without GST. GST will only be computed after all discounts. Total cost will be the amount after GST + Delivery Charges.
Prices offered on this site may vary against other retailers.

12. Cancellation of orders
  As the orders are processed with Paypal services, no cancellation is allowed after you Have proceeded to confirm your payment via credit cards to Paypal.

13. Applicable Law
  The Meiji Online Shop is created, operated and controlled by Meiji in the Republic of Singapore. The laws of the Republic will govern the Legal Notices and Conditions of Use without giving effect to any principles or conflicts of laws.

14. Variation
  We reserve the right to amend, vary and change these terms and conditions at our discretion without any notice to you. Each time you use the Meiji Online shop, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site.

  • Notice
    Website is currently under construction for upgrading security system.

  • Meiji Sweet Adventure Shop
    Come and visit our Sweet Adventure Shop at our premises (36, Quality Road, Singapore 618806) for more product variety! Open every Friday, 12pm to 3pm. More details visit

  • Special DEAL @ Rakuten SG
    Visit our special deal at!

  • For enquiry/feedback
    Please email us at (For enquiry from Singapore only)
    You may contact us at 62652411, dial '7' for sales department.

  • Terms and Conditions              Copyrights 2008 @ Meiji Seika (Singapore) Pte Ltd